Nice to meet you
ABOUT ME
I bring over two decades of extensive experience within the cruise industry, commencing in 1996 with a distinguished career that spans both onboard and shoreside roles. Serving as a Senior Technical Specialist (IT Officer) during my tenure at sea, I honed my expertise in managing intricate technical systems vital to cruise operations.
Transitioning to shoreside positions, my career trajectory has seen me excel in various pivotal roles, including software development, systems analysis, technical leadership for new builds and dry docks, senior systems analysis, and solutions architecture. My distinct contributions have left an indelible mark on the industry, as I have had the privilege to collaborate with five of the foremost cruise lines.
This diverse exposure has equipped me with unparalleled insights into the multifaceted business solutions that underpin shipboard operations. I possess comprehensive knowledge in areas such as property management, point-of-sale systems, payroll and gratuity processing, mobile device management, learning management, human resources, and automation systems. My proficiency in these critical domains positions me as a valuable asset to any cruise industry endeavor.
Trying my best to learn
EDUCATION
Columbia College Chicago
Bachelor's degree in Liberal Arts
1996
Oracle University
Certifications
2004
University of California - Berkley
Continued Education
2015
Education
Certifications
Experience
Oracle PL/SQL, 2004, Orlando, FL
Scrum Master, 2011, Seattle, WA
The Court of Master Sommeliers, 2016, Napa, CA
Disney Cruise Line
Technical Specialist / Senior Programmer Analyst
2000-2008, 2021-2023
Holland America Line
Senior Systems Analyst / Solutions Architect
2008-2021
Seabourn Cruise Line
Scrum Master and Systems Analyst
2010-2021
Cunard
IT Consultant
2014
Princess Cruises
Consultant and Scrum Trainer
2015
Have any questions?
Send me a message to setup a consultation on how I can best fulfill your needs.
Nicholas Chappellet, Consultant